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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
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Please agree to all the terms and conditions before proceeding to the next step

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Frequently Asked Questions

With links to policies and resources

Medical Insurance

Question:Why does Discovery recommend MissionSafe for medical and trip cancellation coverage?

Answer: We recommend MissionSafe because we are confident their options will provide hassle-free coverage should you need it.

Question:Is any insurance coverage included in my tour price?

Answer: No. Insurance coverage is at your discretion and is your sole responsibility. However, we highly recommend you purchase both medical and trip cancellation/interruption coverage for peace of mind should something unforeseen occur.

Question:Does MissionSafe have a policy I can purchase that would allow for pre-existing conditions?

Answer: Yes. However, if you are interested in adding the pre-existing conditions benefit, your policy must be purchased within 20 days of your initial deposit or payment to Discovery. Visit the
MissionSafe site for more information.

Question:Is Medicare and Medicaid coverage sufficient should I become sick while I’m on my trip?

Answer: No. Medicare and Medicaid coverage is NOT sufficient.

Question:Will Discovery verify if my medical coverage is sufficient?

Answer: No. Medical coverage verification is your sole responsibility, please contact your insurance provider directly.

Travel Insurance

Question:What happens if my trip is cancelled, interrupted or delayed due to illness, airline flight changes, or another unforeseen event?

Answer: If you choose to not purchase optional trip cancellation coverage and your trip is cancelled, interrupted or delayed due to personal illness, natural disaster, medical advisory, etc., or an airline-imposed flight change, delay, or cancellation or any other travel contingency, you are solely responsible for any additional costs / cancellation fees that may be incurred since such contingencies are out of Discovery’s control. We recommend MissionSafe for this coverage.

Question:What happens if I decide to cancel my tour after I’ve paid all or part of the cost?

Answer: You must notify us in writing at Cancellations. A cancellation fee will apply as outlined in our cancellation policy.

Armed Conflict

Question:Will my tour be cancelled if war breaks out in the region?

Answer: Please review our policy regarding armed conflict.

Trip Planning & Travel Tips

Question:Who should I contact if I want an airline seat upgrade?

Answer: If you’re traveling with the group, seat upgrades must be requested by email to contact@dcttravel.com (upgrade availability cannot be guaranteed). If you booked your own air reservations, please contact the airline directly.

Question:Should I carry my passport with me at all times?

Answer: No. You’ll only need the original at the airport. After arrival, we suggest you keep a copy and the original passport in your luggage (if you put it somewhere in the room, i.e. safe, drawer, etc. you may forget it when you leave). We also recommend taking a cell phone picture of the information page to have with you should you need it.

Question:How many bags am I allowed to take?

Answer: One checked bag (50-pound limit) and one carry-on (17-pound limit) is allowed.

Question:What specialty items should I pack?

Answer: See the “Clothing/Packing” section here: Travel tips & Amazon Link

Question:What documentation will customs require regarding the medications I must take with me on my trip?

Answer: You have two options: 1) Leave all medications in their original container so the prescription details are clearly visible or 2) remove your medications from the original container and carry a signed note from your doctor documenting your need for each medication.

Question:What voltage should my appliances be?

Answer: Appliances should be adaptable to 220V. Make sure you have a converter and an adapter. More information is here: Travel tips & Amazon Link

Question:How much cash should I bring for shopping and other incidentals?

Answer: Most vendors accept Visa and MasterCard, but we recommend bringing some cash. The amount you bring is at your discretion.

Question:What is the best way for me to communicate with my family and friends while I’m in Israel?

Answer: You can call or text free by downloading WhatsApp on your phone.

Question:Will I have an opportunity to purchase souvenirs and gifts while I’m there?

Answer: Yes. You’ll have a limited amount of time to shop while touring but it’s important your time be focused on the sites you’re visiting. We urge people to shop at stores recommended by their tour guide in Jewish areas. More information can be found here.

Question:How should I dress while I’m in Israel?

Answer: Wear comfortable shoes and choose function over fashion. Pack water shoes, a swimsuit and a cover-up for the Jordan River and Dead Sea. Shoulders and legs must be covered in certain areas for both men and women. Sweatpants are recommended, and shorts should cover your knees.

Question:What’s the weather like in Israel?

Answer: November through April is cool/cold so pack gloves and a coat. Summers are very hot so pack light-weight clothing.

Question:How many people are allowed to share a hotel room?

Answer: Up to three adults or children.

Question:What if I have a handicap or other physical condition that may limit my ability to navigate a certain site?

Answer: If you are unable to get on and off the bus and walk without the assistance of another individual, you must bring someone with you to provide assistance or you may stay on the bus as needed.

Question:Are most sites on the tour itinerary wheelchair accessible?

Answer: Yes. By law, all places for public use in Israel must be made accessible. However, some are more difficult to access out of necessity. More information can be found here

Travel Mandates

Question:How do I apply for a passport?

Answer: Go to For Travelers | Homeland Security (dhs.gov) to complete your application and find information on other programs like TSA Precheck (expedites the security process in the US) and Global Entry (expedites entry into other countries).

Question:Do I have to provide proof of COVID-19 vaccination?

Answer: No. Proof of vaccination is no longer required for entry into Israel.

Question:Am I required to have ETIAS authorization?

Answer: No, the effective date for ETIAS authorization requirement has been changed from January 1, 2024 to January 1, 2025. At that time, all travelers from countries that can enter the EU zone without a Visa (including the US) must have ETIAS authorization to enter countries within the Schengen area. More information can be found on our Travel Mandates page. You may complete your application here: ETIAS online application

Question:Does the Israeli government still require proof of COVID-19 medical and hospitalization coverage to enter the country?

Answer: Although we’ve been informed by the Israeli Tour Operators Association that the Israeli government has dropped the entrance requirement for travelers to carry medical insurance that covers hospitalization related to COVID-19, it’s our understanding that the airlines are still requiring verification of this type of coverage to board their flights.

Traveling with Minors

Question:What travel arrangements must be made for legal minors?

Answer: Per the U.S. Department of Homeland Security, all children, including infants, must have their own passport or Trusted Traveler Program document for US entry. If you are escorting a minor child without the parents, a letter of permission from both parents is required. If the child is accompanied by one parent, a letter of permission from the other parent is required. If a single parent has sole custody, a copy of the court custody document can replace a letter from the other parent. Although not required, we recommend having the letter notarized.